What Are Trigger Rules?
Trigger rules determine when a gift is added to the customer's cart. CartSprinkle offers two types of triggers:
- Spend Threshold - Based on cart total amount
- Product Trigger - Based on specific product in cart
Trigger Type 1: Spend Threshold
What Is It?
The gift is added when the customer's cart subtotal reaches or exceeds a specific dollar amount.
How It Works
- You set a minimum spend amount (e.g., $50)
- Customer adds products to cart
- When cart subtotal ≥ $50, gift is automatically added
- If cart total drops below $50, gift is automatically removed
Example
Promotion: "Spend $75, Get Free Tote Bag"
Customer Journey:
- Adds $45 shirt → No gift yet
- Adds $35 hat → Total $80 → Gift added! 🎁
- Removes hat → Total $45 → Gift removed
- Re-adds hat → Total $80 → Gift added again
Best Use Cases
- ✅ Increase Average Order Value - Encourage customers to spend more
- ✅ Store-Wide Promotions - Any combination of products qualifies
- ✅ Holiday Sales - "Spend $100, get free gift wrapping"
- ✅ Free Shipping Alternative - Offer gift instead of/in addition to free shipping
How to Calculate Threshold
Step 1: Find your current average order value (AOV)
- Shopify Admin → Analytics → Reports → "Average Order Value"
Step 2: Set threshold 10-20% above your AOV
- If AOV = $50, set threshold to $55-$60
- If AOV = $100, set threshold to $110-$120
💡 Pro Tip
Too high = nobody qualifies. Too low = no revenue benefit. Sweet spot is 10-20% above current AOV.
Important Notes
- 💵 Subtotal Only - Tax and shipping are NOT included in calculation
- 💳 Before Discounts - Threshold is checked against subtotal before discount codes
- 🌍 Currency - Threshold uses your store's default currency
Trigger Type 2: Product Trigger
What Is It?
The gift is added when a specific product (or variant) is added to the cart.
How It Works
- You select a specific "trigger product"
- Customer adds that exact product to cart
- Gift is automatically added immediately
- If product is removed, gift is removed
Example
Promotion: "Buy Summer T-Shirt, Get Free Sunglasses"
Customer Journey:
- Browses store → No gift
- Adds "Summer T-Shirt" (trigger product) → Gift added! 🎁
- Adds other items → Gift remains
- Removes "Summer T-Shirt" → Gift removed
Best Use Cases
- ✅ Move Specific Inventory - Promote slow-moving products
- ✅ Product Bundles - "Buy shampoo, get free conditioner"
- ✅ New Product Launch - Incentivize trying new items
- ✅ Complementary Products - "Buy phone, get free case"
- ✅ Upselling - Encourage purchase of premium items
Variants Support
If your trigger product has variants (size, color, etc.):
- Option A: Trigger on ANY variant of the product
- Option B: Trigger on SPECIFIC variant only (e.g., only "Red - Large")
🎯 Strategy Tip
Use product triggers to push overstocked items or create natural bundles that make sense together.
Important Notes
- 🎯 Exact Match - Customer must add the exact product/variant you specified
- 🔢 Quantity - Adding multiple of the trigger product still only adds one gift
- 📦 Collections - Currently, triggers work per-product, not per-collection
Comparison Table
Aspect | Spend Threshold | Product Trigger |
---|---|---|
Trigger Condition | Cart total ≥ $X | Specific product in cart |
Best For | Increasing order value | Moving specific inventory |
Flexibility | Any product combination | Only specific product |
Customer Reach | Broader audience | Narrower, targeted |
Strategy | Revenue growth | Product promotion |
Setup Complexity | Simple (just enter $) | Simple (just select product) |
Which Trigger Should You Use?
Use Spend Threshold If:
- ✅ Your goal is to increase overall revenue
- ✅ You want a store-wide promotion
- ✅ You're running a seasonal sale (holidays, back-to-school)
- ✅ You want maximum customer eligibility
Use Product Trigger If:
- ✅ You need to move specific inventory
- ✅ You're launching a new product
- ✅ You want to create bundles that make sense together
- ✅ You're promoting a hero product
Can You Run Both at the Same Time?
Yes! You can have multiple promotions active simultaneously:
Example Multi-Promotion Strategy:
- Promotion 1: "Spend $75, Get Free Tote" (Spend Threshold)
- Promotion 2: "Buy Winter Jacket, Get Free Scarf" (Product Trigger)
Customer who spends $75 AND buys the jacket gets BOTH gifts! 🎁🎁
⚠️ Plan Limits
Free plan: 1 active promotion. Pro plan: Unlimited. Check pricing for details.
Advanced Strategies
Strategy 1: Tiered Spending
Run multiple spend threshold promotions at different levels:
- Spend $50 → Get Sticker Pack
- Spend $100 → Get Tote Bag
- Spend $200 → Get Premium Gift Set
Strategy 2: Product Family
Create complementary bundles:
- Buy Face Cream → Get Free Sample Set
- Buy Camera → Get Free Memory Card
- Buy Coffee Beans → Get Free Mug
Strategy 3: Seasonal Combos
Mix both triggers for seasonal campaigns:
- Black Friday: Spend $150 OR Buy Featured Item → Get Gift
- (Run 2 separate promotions with different gifts)
Testing Your Triggers
Always test in an incognito browser:
Testing Spend Threshold:
- Add products slightly below threshold → No gift
- Add more to exceed threshold → Gift appears
- Remove items to drop below → Gift removed
Testing Product Trigger:
- Add random products → No gift
- Add trigger product → Gift appears
- Remove trigger product → Gift removed
Need Help Choosing?
- Read Best Practices
- Creating Promotions Guide
- Contact Support - We can help you strategize!